I need a refund or need to transfer my ticket.
In general, we do not offer refunds. If you need to transfer your ticket to someone else, please contact the Meltdown Ticketing crew at tickets@durangomeltdown.com.
What if it’s snowing/raining/too cold for me?
Sorry, we do not offer refunds due to the weather. It has been known to snow in April here, so please plan your travel and wardrobe accordingly! The Meltdown is an indoor festival and happens [...]
Are children free?
Any child under 12 is free! Children between 5-12 must show proof of vaccination. Children under 5 may be admitted with a fully vaccinated adult.
What are the box office hours?
Friday 4/21/23: 2:00 PM – 10:00 PM Saturday 4/22/23: 9:00 AM – 9:30 PM Sunday 4/23/23: 9:00 AM – 4:00 PM
Where do I exchange my tickets for a wristband?
The Meltdown box office will take over the Durango Arts Center box office during Meltdown weekend. The DAC is located at 802 E 2nd Ave, Durango, CO 81301.
